Introduction

Estevez Aesthetics Medical Spa is committed to protecting the privacy and security of our clients’ personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our app, or access our services.

Information Collection and Use

We collect personal information that you voluntarily provide to us, such as your name, contact details, and health information, to deliver personalized aesthetic services and improve your experience. We may also collect non-personal information, such as browsing behavior and device information, to optimize our website and app functionality.

Data Sharing and Disclosure

Your privacy is important to us. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except as necessary to provide our services, comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Appointment Policy

Punctuality is appreciated to ensure you receive your full treatment. Arriving late may result in shortened treatment time or rescheduling, especially for tardiness exceeding 10 minutes. Consult our cancellation policy for fees related to late arrivals.

Cancellation / No Show Policy

To respect the time of our clients and providers, we enforce a 48-hour cancellation/no-show policy. Fees apply for late cancellations or no-shows as follows:

Injection/Medical Appointments:

$50 for 15 minutes, $100 for 30-59 minutes, $150 for 60+ minutes.

Skin Health Appointments:

$30 for Skin Consultations, $50 for any Skin Health Service.

Repeated no-shows or late cancellations may require prepayment for future services, which is non-refundable if the policy is breached.

Refund Policy

All services rendered are final, with no refunds offered. Aesthetic outcomes vary, and while we strive for the best results, they cannot be guaranteed. Clients are responsible for the cost of additional treatments needed to achieve desired outcomes. Product purchases are final, with exchanges only for defective products within 14 days. Gift certificates are non-refundable.

Children and Pet Policy

For safety and a relaxing environment, we ask clients to arrange childcare prior to appointments. Pets, except for service animals, should not accompany clients to appointments to avoid inconvenience and ensure the safety and comfort of all clients.

Changes to This Policy

Estevez Aesthetics Medical Spa reserves the right to modify this privacy policy at any time. Changes will be posted on our website, and we encourage clients to review the policy periodically.

Contact Us

For questions regarding this privacy policy or our practices, please contact us at 702-609-5915.
By using our services, website, or app, you consent to our privacy policy.